RETURNS & EXCHANGES
LISA ROBIN is proud to offer made to order fine jewelry, wedding bands, and engagement rings at highly competitive pricing. To continue to maintain our competitive pricing, we are excited to offer returns on the all of our selections, even customized, made to order, and engraved pieces up to a price of $2000, no questions asked, if Seel Return Assurance is purchased at checkout.
Seel Return Assurance charges a small fee to guarantee your item, even custom items, made to order items, and engraved can be returned. We are pleased to offer this luxury return service. Items must be returned in unworn condition within the timing listed below, and all packaging and paperwork (including the GIA certificate, if applicable) must be returned as well.
Price of Item
|Under $2000||30 Days with Seel Return Assurance Purchased at Checkout*|
You will be responsible for the shipping costs for returns. Shipping costs for any returns or services (including customs fees for international clients) are the buyer’s responsibility. Jewelry altered by a third-party jeweler is not eligible for return. After the return date, all sales are final. Shipping fees and Route shipping insurance fees are not refundable.