Our promises to you

center on what really matters.

We make purchasing a straightforward and luxurious experience.

With our unparalleled, personalized service, we’ll provide as much guidance as you need, with the convenience of online shopping.

Our pieces are carefully handcrafted to last a lifetime, always in ethical & sustainable materials.

Shop Engagement Rings

Frequently asked questions for Engagement Rings and Wedding Rings

Unlike most contemporary jewelers, we craft each ring to order, allowing you to be as involved in the process as you wish. If you are interested in customizations to an engagement ring style you see on our site or have an idea for something completely unique, just schedule an appointment to discuss your ideas.

Our pieces are carefully handcrafted to last a lifetime, always in ethical & sustainable materials.

Lead time varies slightly depending on the piece, but most are ready, even customized pieces, in three to four weeks.

Our engagement rings, wedding rings, and custom designs are handcrafted using the best quality materials and artisanal methods that are non-toxic and with low energy requirements. The crafting process begins with either a design
consultation or your online order. 

Yes! The Lisa Robin
studio is located in Centerville, Ohio and open by appointment. We love to have you come in! You can schedule a time here.

We believe selecting a diamond should be a cinch. To easily give you the information you need to select your diamond we use state of the art AI to sort though over one hundred thousand diamonds for you instantly.

We then present both natural and lab created diamonds by shape, carat weight, and levels of quality to make it super easy for you to compare options.

Are you the detail oriented type that wants to see all of your options? No problem, we do that too. Just click the link at the bottom of the diamond selector or the diamond list here.

Yes! All of our engagement rings and wedding rings are made with solid gold or platinum. We use a wide variety of diamonds and gemstones, and we are proud to offer an excellent selection of lab grown diamonds. Here's what you need to know about lab grown diamonds.

We offer our rings in a broad range of sizes, including half and quarter. We strongly recommend knowing your size before ordering, as made-to-order rings are final sale.

You can order our complimentary finger sizers to size yourself at home. All we ask is for you to pay for shipping. Order a complimentary Finger Sizer here.

Yes! All engagement ring styles and wedding ring styles are available in 10K yellow or white gold, or 14K yellow, white, or rose gold or 18K yellow, white, or rose gold. Just contact us for pricing and to order.

If you inherited jewelry, we are happy to work with you on designing the perfect setting to best utilize what you have. We call that ReJewel and you can find outmore about the process here.

We’ve partnered up with some of the most popular independent financing companies; Shopay, Affirm, and Afterpay. Learn More.

At checkout, select the your preferred financing source as your payment option, and it’ll take you through the application process. Once that goes through and you place your order using Shopy, Affirm, or Afterpay, we’ll start the processing and ship your jewelry when it's ready. Shopay, Affirm, or Afterpay handles your payments from there. You’ll work directly with them to make your monthly payments.

Yes! We will gladly work with you on a payment plan that works with your budgeting. You determine how much and how frequently you would like to pay and we will work with you on a payment and delivery schedule that works for you. Contact Lisa directly to discuss details. 513-702-6884.

Yes! When you select a diamond from Lisa Robin rest assured they are certified. Your certification will be shipped with your ring.

We include complimentary appraisals with any engagement ring and with wedding rings over $2000 in value.

We stand behind the quality of our pieces. Lisa Robin offers a complimentary warranty on all made-to-order and custom engagement and wedding rings. This warranty includes any quality issues that arise from a manufacturing defect.

This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.

If you encounter any problems with your wedding ring, contact us on how to proceed with your repair. You are responsible for insured return
shipping of your wedding ring for repair.

Please kindly note that any unauthorized work performed on our pieces by anyone outside of Lisa Robin will void this warranty. 

Beyond the Warranty

We highly recommend protecting your jewelry from accidental damage and to make that easy, LISA ROBIN has partnered with JM Care Plan to provide simple, peace-of-mind accident protection for your engagement ring. The JM Care Plan will be offered after your engagement ring purchase is complete and before it ships.

All Lisa Robin engagement rings and wedding rings are made to order and thus considered final sale.

A signature from an adult (21+) will
be required. We can ship to any permanent address (including your
workplace)—but not hotels or non-permanent addresses. Our preferred
shipper is UPS.

Complimentary shipping is based on order value:

$500.00 to $1499.99 UPS ground. $1500.00 to $2999.99 UPS 2 Day. $3000.00 and above UPS 2 Day or UPS Business Overnight.

Under $499 is shipped UPS Ground for a small fee, no signature required. More about shipping.

Premium package insurance is offered at checkout on orders under $5000. We encourage you to take advantage of this. More details about Route.

Yes, every Lisa Robin jewelry item is presented in our luxury gift packaging.