Our promises to you center on what really matters.
We make choosing your engagement ring a straight forward and luxurious experience. With our unparalleled, personalized service, we’ll provide as much guidance as you need, with the convenience of online shopping.
Our pieces are carefully handcrafted to last a lifetime, always in ethical & sustainable materials.
Most images are shown with a 1-carat equivalent center gemstone or as noted on the product images.
Yes! Engagement ring styles are also available in 10K yellow or white gold or 18K yellow, white, or rose gold or platinum. Just contact us for the difference in pricing and to order.
A signature from an adult (21+) will
be required. We can ship to any permanent address (including your
workplace)—but not hotels or non-permanent addresses. Our preferred
shipper is UPS.
Complimentary shipping is based on order value:
$500.00 to $1499.99 UPS ground. $1500.00 to $2999.99 UPS 2 Day. $3000.00 and above UPS 2 Day or UPS Business Overnight.
Under $499 is shipped UPS Ground for a small fee, no signature required. More about shipping.
Premium package insurance is offered at checkout on orders under $5000. We encourage you to take advantage of this. More details about Route.
We’ve partnered up with some of the most popular independent financing companies; Shopay, Affirm, and Afterpay. Learn More.
At checkout, select your preferred financing source as your payment option, and it’ll take you through the application process. Once that goes through, and you place your order using Shopay, Affirm, or Afterpay, we’ll start the processing and ship your jewelry when ready. Shopay, Affirm, or Afterpay handles your payments from there. You’ll work directly with them to make your monthly payments.
Yes! We will gladly work with you on a payment plan that suits your budgeting. You determine how much and how frequently you would like to pay, and we will determine a payment and delivery schedule that works for you. Contact Lisa directly to discuss details. 513-702-6884.
We stand behind the quality of our pieces. Lisa Robin offers a complimentary warranty on all made-to-order and custom engagement rings. This warranty includes any quality issues that arise from a manufacturing defect.
This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.
If you encounter any problems with your wedding ring, contact us on how to proceed with your repair. You are responsible for insured return
shipping of your engagement ring for repair.
Please kindly note that any unauthorized work performed on our pieces by anyone outside of Lisa
Robin will void this warranty.
Beyond the Warranty
We highly recommend protecting your jewelry from accidental damage and to make that easy, LISA ROBIN has partnered with JM Care Plan to provide simple, peace-of-mind accident protection for your engagement ring. The JM Care Plan will be offered after your engagement ring purchase is complete and before it ships.
Yes! We can substitute a diamond or gemstone with another type of gemstone in most engagement ring settings. Please get in touch by text or phone to discuss your preferences. Also, check our other alternative engagement ring selections here.
If you inherited jewelry (or have jewelry from any source), we are happy to work with you on designing the perfect setting to best utilize what you have. We call that ReJewel, and you can find out more about the process here.