Shipping policy

Crafting times

Engagement rings and wedding rings are made to order.

Engagement rings: 3 to 4 weeks.
Wedding rings: 2 to 3 weeks.
Custom designs, including ReJewel redesigns: 3 to 4 weeks from the day you approve the design.
Men's tungsten, titanium and ceramic bands are not made to order. They come from our supplier and are ready in 1 to 3 days.
Fine jewelry: the product page shows the approximate ship date.

Where a product page shows a different ship date, the product page is the one to go by. If you have a date in mind, or a change you would like to a design, email lisa@lisarobinjewelry.com or call 513-702-6884 and we will tell you what we can do.

Shipping within the United States

Orders ship Monday through Friday, excluding holidays. There is no delivery on Saturday, Sunday or holidays.

Orders under $500: UPS Ground with tracking and delivery confirmation, $14.99.
Orders $500 to $1,999.99: free UPS Ground with tracking and delivery confirmation. UPS 2 Day is available for $19.99.
Orders $2,000 and above: free UPS 2 Day with tracking and signature required.
UPS overnight is available on any order for $59.99.
FedEx is available if you prefer. Additional charges may apply.
Accessories such as the finger sizer ship USPS for $4.99.

The shipping box gives no sign of what is inside. We purchase carbon offsets for every shipment through Shopify.

Studio pick up

You can pick up your order at our studio instead of having it shipped. Schedule a time to stop by so your piece is ready and we are there to meet you. We text you when it is ready. Any balance is settled before the piece leaves the studio. If someone else is picking up for you, tell us who is coming ahead of time.

International shipping

We ship to these countries. International orders ship by UPS. Import duties, customs fees and taxes are set by your country and are your responsibility. All international orders are final sale.

Questions

Email lisa@lisarobinjewelry.com or call 513-702-6884.