Model wearing squared hoop earring | Lisa Robin

Protect Your Jewelry


Expect more from your extended warranty on fine jewelry and engagement rings. Extend is reinventing the jewelry extended warranty experience and making it easy to purchase online. Together we build our jewelry protection plans to give you the best value, so that you can rest easy knowing your favorite jewelry is safe whenever life happens.

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Extend Jewelry Accident Protection

Extend bundles your product with an affordable, modern, easy-to- understand protection plan—so your stuff is covered, even after manufacturer warranties expire. Add an Extend protection plan to your purchase during checkout to protect your jewelry from accidental damage, loss of gemstones, broken clasps and more.

  • Rhodium Plating
  • Refinishing and polishing
  • Loss of center diamonds or gemstone due to a defective setting
  • Broken, bent or worn prongs
  • Cracked or thinning band or shank
  • Brocken clasps, bracelets or chains
  • Ring re-sizing
  • Broken earrings posts


Forget the frustrating logistics of outdated extended warranty providers. Extend has your back. Pay one flat rate at checkout and Extend will work directly with us to get your product repaired quickly should something bad happen to it. No strings, no catches—everyone wins. We believe that when things stop working, getting them repaired should be seamless and simple.

FAQs About Extend

The Extend Jewelry ADH Protection Plan is in effect from day one alongside the manufacturer’s limited warranty, and provides coverage for accidental damage, and defects in workmanship and/or materials, including operational failure from normal wear & tear. This includes broken, bent or worn prongs, clasps and hinges; knotted or broken links in necklaces and bracelets; broken or lost pins and earring posts; stretched or broken pearl necklaces; and cracked or thinning ring shanks.

This plan also includes services for the covered product such as ring sizing (excluding initial ring sizing at the time of purchase); refinishing and polishing; rhodium plating white gold; resetting of diamonds and gemstones; repair of chipped or cracked stones (including center stones); and replacement for loss of diamond or gemstone center stones or side/enhancement stones due to defect in the setting.

If your not sure, please contact Lisa at 513-702-6884 to discuss.

As part of the Extend Jewelry ADH Protection Plan, you will either get your jewelry item repaired or you will get a single replacement of a like or comparable product should it become defective. This will be up to Extend’s discretion and the damage occurred to your jewelry item. You can also file a claim to request additional services including ring sizing (excluding initial ring sizing at the time of purchase); refinishing and polishing; tightening of stones, and more.

Extend makes it easy to file a claim either through their online portal or call center. When filing a claim with Extend, you will simply need to provide either your contract ID, email address, or other identifying piece of information.

You will receive an email after purchasing a protection plan that details
● Contract ID
● Warranty Term Length
● Coverage Dates
If you don't receive the email contact the Extend Customer Care Team at

Yes, you may cancel your coverage at any time. You are entitled to a full refund within 60 days of purchase. After 60 days, the customer is entitled to a pro-rata refund on the unused portion of the service contract.

Protect Your Jewelry

Contact Extend at

or by phone at (877) 248-7707.

They’ll process your claim in minutes and send you a shipping label, which you can use to ship your broken product for repair. Easy as pie.

Ring Guides
Set Your Budget

We appreciate that every client has a unique budget, and we strive to find the best options for you within your budget. Discover how to set a personalized budget for your ring.

Ring Guides
Consider Customizing

There is nothing more satisfying than know your ring is as unique as your partnership. Learn about the custom design process for creating your engagement ring.

We are here to help
You don't need to be an expert

That’s why we are here to guide you through every step - from understanding what carat, color, cut and clarity mean, to designing the perfect ring.

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